When debugging email delivery issues between Namecheap's mail servers and Gmail, you might encounter this frustrating SPF softfail message:
Received-SPF: softfail (google.com: domain of transitioning xx@mydomain
does not designate ... as permitted sender)
Your existing TXT record:
v=spf1 mx include:mailgun.org ~all
This configuration works for Mailgun but fails for Namecheap's servers because:
- Namecheap uses private MX records not visible in your DNS zone
- The
mx
mechanism only checks visible MX records - Namecheap's infrastructure uses different IP ranges than what's covered by your SPF
For Namecheap's Private Email service, you need to:
v=spf1 include:mailgun.org include:spf.privateemail.com ~all
Or if you want to be more specific with IP ranges:
v=spf1 ip4:77.77.77.0/24 ip4:88.88.88.0/24 include:mailgun.org ~all
After updating your SPF record:
- Wait for DNS propagation (up to 48 hours)
- Send test emails to Gmail
- Check headers using Gmail's "Show original" option
Example of successful verification:
Received-SPF: pass (google.com: domain of contact@yourdomain.com
designates 77.77.77.1 as permitted sender)
Avoid these mistakes:
- Using both
mx
andinclude:spf.privateemail.com
(redundant) - Not including all sending services (limit of 10 DNS lookups)
- Using
?all
instead of~all
for testing
For advanced configurations with multiple providers:
v=spf1 include:mailgun.org include:spf.privateemail.com
include:_spf.salesforce.com -all
When integrating multiple email providers (Mailgun + Namecheap Private Mail), I hit a peculiar SPF validation issue where Gmail flagged Namecheap-originating emails with:
Received-SPF: softfail (google.com: domain of transitioning xx@mydomain
does not designate [IP] as permitted sender)
My initial SPF record looked clean:
v=spf1 mx include:mailgun.org ~all
But Namecheap's architecture complicates things. Unlike traditional MX setups:
- Their mail servers use hidden MX records not visible in your DNS zone
- Outbound IPs aren't included in standard SPF validation paths
After testing multiple configurations, this SPF record resolved the issue:
v=spf1 ip4:198.54.117.0/24 ip4:185.92.72.0/22 include:mailgun.org ~all
Key elements:
- Namecheap's documented IP ranges for their private mail service
- Maintained Mailgun integration via include
- Kept softfail (~) for non-critical domains
Use these to validate your SPF setup:
# Command line check
dig TXT yourdomain.com +short
# Online validators:
- MXToolbox SPF Checker
- Google Admin Toolbox
Remember: DNS changes may take up to 48 hours to propagate globally.
Add this DMARC record for analytics:
v=DMARC1; p=none; rua=mailto:dmarc-reports@yourdomain.com
This helps track which providers are properly authenticating your emails.