Monitoring and Debugging msiexec.exe: Diagnosing High CPU Usage from Windows Installer Processes


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When msiexec.exe exhibits unexpected high CPU usage after software deployment, it typically indicates either ongoing installation operations or faulty cleanup routines. The Windows Installer service (msiexec) can remain active for several reasons:

  • Pending installations requiring reboot completion
  • Failed installation rollbacks
  • Background maintenance operations
  • Broken advertisement scripts

Use these PowerShell commands to monitor active installations:


# List all active MSI executions
Get-WmiObject -Query "SELECT * FROM Win32_Process WHERE Name='msiexec.exe'" |
Select-Object ProcessId, CommandLine | Format-Table -AutoSize

# Continuous monitoring (refresh every 2 seconds)
while($true) {
    Get-Process msiexec -ErrorAction SilentlyContinue | 
    Select-Object Id, CPU, StartTime
    Start-Sleep -Seconds 2
}

Enable Windows Installer logging globally via registry:


reg add "HKLM\Software\Policies\Microsoft\Windows\Installer" /v Logging /t REG_SZ /d "voicewarmupx" /f

Log flags breakdown:

  • v - Verbose output
  • o - Out-of-disk-space messages
  • i - Status messages
  • e - Error messages
  • w - Non-fatal warnings

Use Process Monitor with these filters:


Filter: Process Name is msiexec.exe
Columns to display: 
- Operation
- Path
- Result
- Detail
- Stack

Forcibly terminate pending installations:


# Clear pending file rename operations
reg delete "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager" /v PendingFileRenameOperations /f

# Reset Windows Installer
msiexec /unregister
msiexec /regserver

Modify your MSI packages to prevent residual execution:


<Property Id="DISABLEROLLBACK" Value="1"/>
<Property Id="MSIRESTARTMANAGERCONTROL" Value="Disable"/>

When deploying new software packages across an enterprise environment, unexpected Windows Installer (msiexec.exe) activity can become a significant troubleshooting challenge. The process often appears intermittently with high CPU usage without clear indication of its purpose.

Here are the most effective approaches to monitor msiexec operations:

1. Process Monitor (ProcMon)

Filter for "msiexec.exe" and analyze the operation stack. Example filter syntax:

Process Name is msiexec.exe
Operation is RegOpenKey OR Operation is CreateFile

2. Windows Installer Logging

Enable verbose logging through Group Policy or registry:

reg add HKLM\Software\Policies\Microsoft\Windows\Installer /v Logging /t REG_SZ /d "voicewarmupx" /f

This creates logs at %TEMP%\MSI*.log with detailed installation steps.

Self-repair Mechanism: Applications may trigger repairs through advertised shortcuts or COM registration.

Detection PowerShell script:

Get-WmiObject -Class Win32_Product | Where-Object {
    $_.IdentifyingNumber -match "{YOUR-APP-GUID}" } |
    Select-Object Name, Version, InstallState

Pending Installations: Check for pending operations:

Get-ChildItem HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\InProgress

For stubborn cases where msiexec appears to be stuck in a loop:

1. Use MsiZap to clear installer cache:

msizap T!

2. Check for concurrent installations:

Get-Process msiexec | Format-Table Id, StartTime, Path -AutoSize

3. Analyze installer sequencing with ORCA:

Examine the ExecuteSequence table in your MSI package to identify potential circular dependencies.

To avoid these issues in future deployments:

  • Always include REBOOT=ReallySuppress in silent installation commands
  • Disable autorun for CD-ROM drives in your deployment scripts
  • Implement proper cleanup in custom actions

In one case, we discovered msiexec was being triggered by a scheduled task that ran weekly to "verify application health." The solution was to modify the deployment script to include:

msiexec /i package.msi /qn DISABLEADVTSHORTCUTS=1

This prevented the shortcut advertisement checks that were causing the self-repair cycles.