Recently encountered a bizarre scenario in our Win2008r2 domain where clients appeared to communicate with WSUS but couldn't complete updates. The system would show updates as available, attempt installation, fail with error 80244019, then magically show the same updates as available again.
Basic checks revealed:
- Successful ping to WSUS server (wsus.contoso.com)
- Port 8530 open in firewalls
- Clients showing in WSUS console
- Event logs showing WUAgent communication
# PowerShell test for WSUS connectivity
Test-NetConnection -ComputerName wsus.contoso.com -Port 8530
The root cause turned out to be corrupted update metadata cached on client machines. The Windows Update client would:
1. Receive update list from WSUS
2. Fail to parse corrupted metadata
3. Report failure
4. Repeat the cycle
This fixed it for 95% of our clients:
# Stop Windows Update services
Stop-Service wuauserv -Force
Stop-Service bits -Force
# Remove cache directories
Remove-Item "$env:systemroot\SoftwareDistribution\*" -Recurse -Force
Remove-Item "$env:systemroot\system32\catroot2\*" -Recurse -Force
# Reset registry permissions
$key = "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate"
Takeown /F $key /A
Icacls $key /grant Administrators:F
# Restart services
Start-Service bits
Start-Service wuauserv
# Force immediate detection
wuauclt /resetauthorization /detectnow
For machines that still had issues, we needed to refresh Group Policy settings:
# Force group policy update
gpupdate /force
# Verify WSUS settings
Get-ItemProperty "HKLM:\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate"
Get-ItemProperty "HKLM:\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU"
Preventive measures on the WSUS server:
# Reindex WSUS database
Invoke-Sqlcmd -Query "EXEC sp_msforeachtable @command1='PRINT ''?'' DBCC DBREINDEX (''?'', '' '', 0)'" -ServerInstance "WSUS\Microsoft##SSEE"
# Run server cleanup wizard
[reflection.assembly]::LoadWithPartialName("Microsoft.UpdateServices.Administration") | Out-Null
$wsus = [Microsoft.UpdateServices.Administration.AdminProxy]::GetUpdateServer()
$cleanupScope = New-Object Microsoft.UpdateServices.Administration.CleanupScope
$cleanupScope.DeclineSupersededUpdates = $true
$cleanupScope.DeclineExpiredUpdates = $true
$cleanupScope.CleanupObsoleteUpdates = $true
$cleanupScope.CompressUpdates = $true
$wsus.GetCleanupManager().PerformCleanup($cleanupScope)
After these steps, verify successful communication:
# Check last detection time
(Get-ItemProperty "HKLM:\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto Update").RebootRequired
# Check update history
Get-WmiObject -Class Win32_ReliabilityRecords -Filter "SourceName='Microsoft-Windows-WindowsUpdateClient'"
This comprehensive approach resolved the 80244019 errors across our environment. The key was addressing both client-side cache corruption and ensuring WSUS server maintenance.
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When your Windows Server Update Services (WSUS) clients suddenly stop installing approved updates despite showing available patches, it creates a peculiar diagnostic challenge. The error 80244019 typically indicates communication breakdown between clients and the WSUS server, even when basic connectivity tests succeed.
Before diving deep into WSUS configurations, perform these fundamental checks:
# Test basic connectivity to WSUS server
Test-NetConnection -ComputerName WSUS-SERVER -Port 8530
# Verify DNS resolution
Resolve-DnsName wsus.yourdomain.com
# Check Windows Update service status
Get-Service -Name wuauserv | Select-Object Status,StartType
WSUS uses SSL certificates for secure communication. Expired or mismatched certificates often trigger error 80244019. Check the certificate chain:
# List all certificates in Local Computer store
Get-ChildItem -Path Cert:\LocalMachine\My
# Verify WSUS server certificate thumbprint matches client expectation
(Get-WsusServer).GetConfiguration().GetCertificate()
Incorrect or conflicting Group Policy settings frequently cause this issue. Examine these critical policies:
# Check applied WSUS-related policies
gpresult /h wsus_report.html
# Specific registry checks
reg query "HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate" /v WUServer
reg query "HKLM\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate" /v WUStatusServer
When all else fails, reset the Windows Update stack:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
Don't neglect server-side factors that might cause client synchronization issues:
# Check WSUS synchronization status
Get-WsusServer | Get-WsusSyncHistory | Format-Table -AutoSize
# Verify update approvals
Get-WsusServer | Get-WsusUpdate -Approval Approved | Measure-Object
Windows Event Logs provide crucial diagnostic information. Filter for these events:
Get-WinEvent -LogName "Application" |
Where-Object {$_.ProviderName -like "*WindowsUpdate*"} |
Select-Object TimeCreated,Id,Message -First 20
In enterprise environments, proxy settings often interfere with WSUS communication. Verify these settings:
# Check system proxy configuration
netsh winhttp show proxy
# WSUS-specific proxy settings
$Wsus = Get-WsusServer
$WsusConfig = $Wsus.GetConfiguration()
$WsusConfig.GetProxyName()
$WsusConfig.GetProxyServerPort()