Understanding SMTP Client Behavior: Why RSET Commands Are Sent Mid-Transaction and Debugging Strategies


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When troubleshooting SMTP transactions with Postfix, I encountered an interesting pattern where an SMTP client (sSMTP) would issue RSET after successful RCPT TO instead of proceeding to DATA. The sequence looked like this:

C: MAIL FROM:<sender@example.com>
S: 250 OK
C: RCPT TO:<recipient@domain.com>
S: 250 OK (queued as ABC123)
C: RSET
S: 250 OK

After examining RFC 2821 and various SMTP implementations, I found these common scenarios where clients might intentionally use RSET:

  1. Recipient Verification: Some clients perform recipient verification before sending actual content
  2. Connection Pooling: Clients maintaining persistent connections might reset state between transactions
  3. Error Recovery: The client might be implementing a retry mechanism after detecting potential issues

To get more visibility into this behavior, I modified Postfix's logging configuration in master.cf:

smtp      inet  n       -       n       -       -       smtpd
  -o smtpd_verbose=yes
  -o smtpd_debug=yes

While sSMTP's source didn't explicitly show RSET usage, many SMTP clients implement similar patterns. Here's a Python example demonstrating why a client might use RSET:

def verify_recipient(smtp_server, recipient):
    try:
        smtp_server.docmd('MAIL FROM:<verify@example.com>')
        code, msg = smtp_server.docmd('RCPT TO:<%s>' % recipient)
        smtp_server.docmd('RSET')  # Clean up verification attempt
        return code == 250
    except smtplib.SMTPException:
        return False

When analyzing these transactions, consider these network factors:

  • Packet captures (tcpdump/wireshark) can show exact timing between commands
  • Firewall/NAT devices might interfere with SMTP sessions
  • TLS negotiation can affect command sequencing

For systematic debugging, I implemented this monitoring script that logs RSET occurrences:

#!/bin/bash
tail -F /var/log/mail.log | \
grep --line-buffered -E 'client=|RSET' | \
awk '/client=/ {client=$0} /RSET/ {print client,$0}'

In SMTP protocol analysis, the RSET command serves as a transaction abort mechanism that clears all stored state (sender, recipients, and buffered data) while maintaining the TCP connection. Unlike QUIT which terminates the session, RSET allows the client to restart the mail transaction from scratch.

The debug logs show this sequence:

220 myserver.example.com ESMTP Postfix
EHLO client.example.com
250-myserver.example.com
250-PIPELINING
250-SIZE 10240000
250-VRFY
250-ETRN
250-STARTTLS
250-ENHANCEDSTATUSCODES
250-8BITMIME
250 DSN
MAIL FROM:<sender@example.com>
250 2.1.0 Ok
RCPT TO:<recipient@example.com>
250 2.1.5 Ok
RSET
250 2.0.0 Ok

Through analysis of various SMTP clients and RFC implementations, we've identified these scenarios:

1. Recipient Verification Rollback

Some clients use RSET after testing recipient validity through RCPT TO, especially when implementing fallback mechanisms. Example test case:

# Python smtplib example demonstrating verification pattern
import smtplib
server = smtplib.SMTP('localhost')
server.ehlo()
server.mail('sender@example.com')
try:
    server.rcpt('recipient@example.com') # Test recipient
    server.rset() # Clear test transaction
    # Now start actual transaction
    server.mail('sender@example.com')
    server.rcpt('recipient@example.com')
    server.data()
    server.sendmail(...)
finally:
    server.quit()

2. SMTP Pipeline Optimization

Modern clients may use RSET when implementing pipelining optimizations gone wrong. The Postfix logs showing dual RSET commands suggest a retry mechanism:

# Typical pipeline flow vs observed behavior
Normal: EHLO → MAIL → RCPT → DATA
Observed: EHLO → MAIL → RCPT → RSET → (delay) → MAIL → RCPT → DATA

When encountering unexpected RSET commands:

Packet Capture Analysis

Use tcpdump to capture the full conversation:

sudo tcpdump -i lo -w smtp.pcap port 25

Postfix Debug Configuration

Enable detailed protocol logging in master.cf:

smtp      inet  n       -       y       -       -       smtpd
  -o smtpd_verbose=yes
  -o smtpd_debug=yes

The behavior suggests the sSMTP client might be implementing:

  • A premature optimization attempt
  • An error recovery pattern
  • Compatibility code for broken servers

For closed-source clients, consider implementing an SMTP proxy to log and potentially modify the command flow:

# Basic Python SMTP proxy skeleton
import socketserver
import smtpd

class CustomProxy(smtpd.SMTPServer):
    def process_message(self, peer, mailfrom, rcpttos, data):
        print(f"From: {mailfrom}\nTo: {rcpttos}\n\n{data}")
        # Forward to actual Postfix
        with smtplib.SMTP('localhost') as s:
            s.sendmail(mailfrom, rcpttos, data)

server = CustomProxy(('0.0.0.0', 2525), None)
server.serve_forever()