Troubleshooting “Non-Recoverable Database Lookup Error” in PowerShell Test-Connection for Offline Hosts


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When working with PowerShell's Test-Connection cmdlet, you might encounter this particularly unhelpful error message:

System.Net.NetworkInformation.PingException: Testing connection to computer
'COMPUTER01' failed: A non-recoverable error occurred during a database
lookup ---> System.ComponentModel.Win32Exception: A non-recoverable error
occurred during a database lookup.

This occurs when trying to ping hosts that are offline or unreachable across subnets, while traditional ping gives the more expected "Destination host unreachable" message.

Standard ICMP tools show clearer network status:

C:\\> ping COMPUTER01
Pinging COMPUTER01.domain.com [192.168.2.153] with 32 bytes of data:
Reply from 192.168.0.220: Destination host unreachable.

C:\\> tracert -d 192.168.2.153
7    40 ms    40 ms    40 ms  192.168.0.220
8  192.168.0.220  reports: Destination host unreachable.

The misleading error occurs because Test-Connection performs additional host verification steps before ICMP:

  • DNS resolution (confirmed working via nslookup)
  • WINS lookup (if configured)
  • NetBIOS name resolution
  • Local hosts file parsing

Wireshark analysis shows the root cause is actually an ICMP Type 3 Code 1 response:

Type: 3 (Destination unreachable)
Code: 1 (Host unreachable)

The .NET framework's System.Net.NetworkInformation.Ping class translates this into the misleading database error due to legacy Windows networking architecture.

For more reliable network testing in scripts, consider these alternatives:

# Option 1: Raw .NET Ping with proper error handling
$ping = New-Object System.Net.NetworkInformation.Ping
try {
    $result = $ping.Send("192.168.2.153", 1000)
    $result.Status.ToString()
} catch [System.Net.NetworkInformation.PingException] {
    $_.Exception.InnerException.Message
}

# Option 2: Test-NetConnection (PowerShell 4.0+)
Test-NetConnection -ComputerName COMPUTER01 -InformationLevel Detailed

# Option 3: Custom function with fallback logic
function Test-HostConnection {
    param([string]$ComputerName)
    
    $result = Test-Connection -ComputerName $ComputerName -Count 1 -ErrorAction SilentlyContinue
    if (-not $result) {
        try {
            $ip = [System.Net.Dns]::GetHostAddresses($ComputerName)[0].IPAddressToString
            $ping = New-Object System.Net.NetworkInformation.Ping
            $ping.Send($ip, 1000) | Select-Object Status,Address
        } catch {
            Write-Output "Host $ComputerName is unreachable (ICMP blocked or host down)"
        }
    }
}

When building deployment scripts or monitoring systems, proper error handling is crucial. The default Test-Connection behavior can:

  • Mask real network issues with misleading errors
  • Cause false positives in monitoring systems
  • Make troubleshooting more difficult

The solutions provided above give more accurate network diagnostics for scripting scenarios.


When working with PowerShell's Test-Connection cmdlet, you might encounter this particularly confusing error:

System.Net.NetworkInformation.PingException: Testing connection to computer
'COMPUTER01' failed: A non-recoverable error occurred during a database
lookup ---> System.ComponentModel.Win32Exception: A non-recoverable error
occurred during a database lookup.

This message appears when pinging an offline host on a different subnet, while traditional ping commands give more straightforward "Destination host unreachable" messages.

The root issue stems from how Test-Connection handles DNS resolution differently than the standard ping utility. Here's the technical breakdown:

  • Test-Connection performs additional verification steps after initial DNS resolution
  • The cmdlet attempts to validate reverse DNS records (PTR)
  • When the target host is offline, these secondary lookups fail catastrophically

Network traces reveal the actual sequence:

1. DNS query for COMPUTER01 (successful)
2. ICMP echo request to resolved IP (192.168.2.153)
3. Router responds with ICMP Type 3 Code 1 (Host Unreachable)
4. Test-Connection attempts reverse DNS lookup (fails)
5. Error bubbles up with misleading message

Here are several approaches to handle this scenario in your PowerShell scripts:

Option 1: Wrap in Try-Catch with Custom Handling

try {
    $result = Test-Connection -ComputerName $Computer -Count 1 -ErrorAction Stop
    return $true
}
catch [System.Net.NetworkInformation.PingException] {
    if ($_.Exception.InnerException.Message -match "database lookup") {
        # Handle as unreachable host
        return $false
    }
    throw # Re-throw other PingExceptions
}

Option 2: Use .NET's Ping Class Directly

function Test-HostReachability {
    param([string]$ComputerName)
    
    $ping = New-Object System.Net.NetworkInformation.Ping
    try {
        $reply = $ping.Send($ComputerName, 1000)
        return $reply.Status -eq 'Success'
    }
    catch {
        return $false
    }
}

Option 3: Combine DNS Check with Ping

function Robust-TestConnection {
    param([string]$ComputerName)
    
    # First verify DNS resolution
    try {
        $null = [System.Net.Dns]::GetHostEntry($ComputerName)
    }
    catch {
        return $false
    }
    
    # Then test connectivity
    try {
        $ping = New-Object System.Net.NetworkInformation.Ping
        $reply = $ping.Send($ComputerName, 1000)
        return $reply.Status -eq 'Success'
    }
    catch {
        return $false
    }
}

Understanding this behavior is crucial when:

  • Building network inventory scripts
  • Creating monitoring solutions
  • Developing deployment automation
  • Writing infrastructure tests

The standard Test-Connection cmdlet might report false negatives in these scenarios unless properly handled. The solutions above provide more reliable alternatives for production scripts.

The "database lookup" reference in the error message specifically relates to:

  1. DNS resolver cache operations
  2. Reverse DNS (PTR) record lookups
  3. Underlying Windows socket API behavior

When a host is offline, Windows may fail these secondary checks even when initial forward resolution succeeds. This explains why simple ping works differently - it doesn't perform these additional verifications.