When Windows XP's driver rollback fails with "previous driver not saved" errors, developers need surgical removal techniques. The OS's stubborn driver preference system often blocks manual downgrades, especially with audio drivers causing phantom devices and input failures.
Windows XP stores driver components in multiple locations:
%SystemRoot%\System32\drivers # .sys files
%SystemRoot%\inf # .inf installation files
%SystemRoot%\system32\DriverStore # Driver cache (Vista+)
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services # Registry entries
For our audio driver scenario, follow this removal sequence:
:: Command Prompt (Admin)
devmgmt.msc
set devmgr_show_nonpresent_devices=1
devmgmt.msc
# Now in Device Manager:
1. View → Show hidden devices
2. Right-click problematic audio device
3. Uninstall → Delete driver software
4. Repeat for all related devices
Create a .reg file to remove remnants (backup first!):
Windows Registry Editor Version 5.00
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\PCI\VEN_8086&DEV_2668]
[-HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E96C-E325-11CE-BFC1-08002BE10318}]
# Use PCI\VEN IDs from your hardware
For stubborn driver packages, use this PowerShell-inspired approach (adapted for XP):
pnputil -f -d oem*.inf
del %systemroot%\inf\*.pnf
del %systemroot%\inf\infcache.1
# Forces re-cache of driver information
rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\inf\machine.inf
When standard methods fail, boot to Safe Mode with Command Prompt:
cd %windir%\system32
ren drvindex.dat drvindex.old
ren drvstore.dat drvstore.old
After cleanup, verify with:
driverquery /v | findstr /i "audio"
sigverif.exe # Check unsigned drivers
Then install your legacy driver package using:
rundll32.exe advpack.dll,LaunchINFSection yourdriver.inf,DefaultInstall
When newer audio drivers cause more problems than they solve on Windows XP SP3 systems, the built-in rollback feature often fails with cryptic messages about "driver backups not existing." The OS stubbornly clings to its belief that newer drivers are superior, making manual driver selection attempts futile.
For complete removal, we need to attack the driver at its source. Open Device Manager (devmgmt.msc) and:
1. Right-click the problematic audio device
2. Select "Uninstall" and check "Delete the driver software for this device"
3. Reboot into Safe Mode (F8 during boot)
Sometimes driver remnants persist in the INF cache. Navigate to:
%windir%\inf
%windir%\system32\drivers
Search for files matching these patterns:
oem*.inf (for manufacturer-provided drivers)
wdmaud*.inf (for Windows audio drivers)
Before registry edits, back up with:
reg export HKLM\SYSTEM\CurrentControlSet\Enum\USB vid_xxxx_pid_yyyy backup.reg
Then remove these keys (adjust for your hardware ID):
HKLM\SYSTEM\CurrentControlSet\Control\Class\{4d36e96c-e325-11ce-bfc1-08002be10318}
HKLM\SYSTEM\CurrentControlSet\Enum\PCI\VEN_XXXX&DEV_YYYY
When installing the old driver, use this command to override version checks:
rundll32.exe setupapi,InstallHinfSection DefaultInstall 128 path\to\driver.inf
Or create a custom INF with these directives:
[Manufacturer]
%ManufacturerName% = MyOldDriver
[MyOldDriver]
"Old Audio Chip" = OldDriver_Install,PCI\VEN_XXXX&DEV_YYYY
[OldDriver_Install]
CopyFiles = DriverCopy
AddReg = DriverReg
Microsoft's devcon utility (from Driver Kit) can force removal:
devcon remove "PCI\VEN_XXXX&DEV_YYYY"
devcon dp_delete "Old Audio Driver Package"
For batch processing:
@echo off
set HWID=PCI\VEN_XXXX&DEV_YYYY
devcon remove %HWID%
devcon rescan
devcon install olddriver.inf %HWID%