After spending days wrestling with DKIM setup, I encountered a particularly frustrating scenario: despite properly configuring the TXT records in my registrar's DNS (Namecheap in this case), the domain key remained invisible to DNS queries. Here's the diagnostic journey:
When running verification tools, I consistently received negative results:
DNS QUERY: default._domainkey.palabama.com
QUERY STATUS: No DNS TXT Record found
TXT RECORD:
The same failure appeared when using dig
commands:
dig TXT default._domainkey.palabama.com
;; ANSWER SECTION: [empty]
I had set up two TXT records in Namecheap's DNS management:
default._domainkey.mail.palabama.com. TXT v=DKIM1; g=*; k=rsa; p=MIGfMA0...UQIDAQAB
default._domainkey.palabama.com. TXT v=DKIM1; g=*; k=rsa; p=MIGfMA0...UQIDAQAB
Note: The public key portion has been abbreviated for readability.
After extensive troubleshooting, the solution emerged when I modified the hostname format in Namecheap's DNS interface. Instead of:
default._domainkey.palabama.com
I entered just:
default._domainkey
This immediately resolved the DNS resolution issues. The complete record became visible to all verification tools.
This appears to be a Namecheap-specific DNS implementation detail. When creating records:
- The system automatically appends the domain name
- Including the full FQDN in the host field creates a malformed record
- The correct format is simply the subdomain portion
To confirm your DKIM record is properly published:
# Using dig:
dig TXT default._domainkey.palabama.com +short
# Using nslookup:
nslookup -q=TXT default._domainkey.palabama.com
# Online verification tools:
- DKIM Validator (dkimvalidator.com)
- MXToolbox DKIM Check
For Namecheap users specifically:
- When adding DKIM records, only enter the selector prefix
- Set TTL to 300 seconds (5 minutes) during testing
- Allow full propagation time (up to 48 hours for global DNS)
- Verify with multiple tools from different locations
Many developers encounter this scenario: You've set up your DKIM records correctly (or so you think), but DNS queries return empty-handed. The diagnostic tools show:
DNS QUERY: default._domainkey.yourdomain.com
QUERY STATUS: No DNS TXT Record found
TXT RECORD:
From my troubleshooting experience, these are the usual suspects:
- Incorrect record name formatting
- DNS propagation delays (despite short TTLs)
- Registry-specific DNS quirks
Here's what worked in my case with Namecheap's DNS:
# Instead of:
default._domainkey.palabama.com
# Use this format:
default._domainkey
This syntax difference isn't documented well, but it resolved the query issues immediately.
Use these diagnostic commands to test your configuration:
# Basic DNS lookup
dig TXT default._domainkey.yourdomain.com
# More detailed query
dig +trace TXT default._domainkey.yourdomain.com
# Alternative tools
nslookup -type=TXT default._domainkey.yourdomain.com
Here's a properly formatted DKIM record that works across most DNS providers:
# For most providers:
default._domainkey IN TXT "v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC0kOjYjN2gAfTuQgsyS/rGUcMbZ3zg5Pf5pHyN735OufSnkLbpYgnDJcIyQTjhbeGBPoPwlvL1fOa1/TOsp2vT9fFIFtgGXg8yVpSKrttdOCX7a3CYkQIO4WQU+2MAzT+Z3IBroTBDmjS61fhRSyoUlPBhUYTECodVu3GENkoLUQIDAQAB"
# For Namecheap specifically:
default._domainkey IN TXT "v=DKIM1; k=rsa; p=MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQC0kOjYjN2gAfTuQgsyS/rGUcMbZ3zg5Pf5pHyN735OufSnkLbpYgnDJcIyQTjhbeGBPoPwlvL1fOa1/TOsp2vT9fFIFtgGXg8yVpSKrttdOCX7a3CYkQIO4WQU+2MAzT+Z3IBroTBDmjS61fhRSyoUlPBhUYTECodVu3GENkoLUQIDAQAB"
Even with a 300-second TTL, I've observed:
- Some DNS caches ignore TTL values
- Geographical propagation can take hours
- Tools like Google's DNS (8.8.8.8) update faster than local ISPs
- Verify record name format with your registrar
- Check for trailing dots in FQDNs
- Test with multiple DNS servers (Google, Cloudflare, OpenDNS)
- Use online validators from different locations