Last Tuesday at 3:15 PM UTC, we encountered a strange phenomenon where serverfault.com DNS resolution failed intermittently across multiple geographical regions, despite no recent DNS changes. Monitoring tools showed particular failures in:
// Sample output from global DNS check
{
"failed_regions": [
"EU-Central (Frankfurt)",
"Asia-Southeast (Singapore)",
"US-West (California)"
],
"ttl_violations": 42,
"error_codes": ["SERVFAIL", "NXDOMAIN"]
}
After analyzing TTL values and DNS cache behaviors, we identified three potential culprits:
- GoDaddy's DNS servers experiencing regional anycast routing issues
- ISP-level DNS cache poisoning in certain ASNs
- BGP route leaks affecting DNS resolution paths
Here's the diagnostic command sequence we used to pinpoint the issue:
# Multi-layer DNS verification
dig +trace serverfault.com @8.8.8.8
dig +short serverfault.com @a.gtld-servers.net
whois $(dig +short serverfault.com NS)
We also created this Python script to test global resolution:
import dns.resolver
from ping3 import ping
def check_global_dns(domain):
resolvers = [
'1.1.1.1', # Cloudflare
'8.8.8.8', # Google
'9.9.9.9', # Quad9
# ... add regional DNS servers
]
for ns in resolvers:
try:
answers = dns.resolver.resolve(domain, 'A',
resolver=dns.resolver.Resolver(configure=False))
answers.nameservers = [ns]
print(f"{ns} resolution: {answers[0].address}")
except Exception as e:
print(f"{ns} failed: {str(e)}")
While waiting for full propagation (which took ~28 hours), we implemented:
- Reduced TTL to 300 seconds 24h prior to incident
- Added secondary DNS provider (Cloudflare)
- Implemented DNS failover monitoring with this Bash script:
#!/bin/bash
DOMAIN="serverfault.com"
HEALTH_CHECK_INTERVAL=60
while true; do
if ! host $DOMAIN > /dev/null; then
echo "$(date) - DNS resolution failed" >> /var/log/dns_monitor.log
# Trigger alert or failover
fi
sleep $HEALTH_CHECK_INTERVAL
done
Key takeaways from this unexpected outage:
Problem | Solution |
---|---|
Single DNS provider | Multi-provider architecture |
Default TTLs | Strategic TTL management |
The complete resolution timeline showed interesting patterns:
Timeline:
00:00 - Initial failure detected
04:30 - First recovery wave (Europe)
12:45 - Asian routes stabilized
28:00 - Full global propagation
Last week I encountered a bizarre situation where serverfault.com
DNS resolution started failing globally despite no DNS modifications. Multiple monitoring tools (JustPing and What's My DNS) confirmed resolution failures across 14 countries.
// Example DNS verification command
nslookup serverfault.com 8.8.8.8
// Response from some locations:
;; connection timed out; no servers could be reached
Through packet tracing and TTL inspection, we identified three potential culprits:
- DNS cache poisoning in intermediate resolvers
- Regional ISP-level DNS filtering
- Root server synchronization delays
# TTL check command (Unix/Mac)
dig +nocmd +noall +answer +ttlid serverfault.com
# Windows equivalent:
nslookup -debug -type=soa serverfault.com
When facing propagation delays, consider these technical approaches:
- TTL Pre-optimization: Lower TTL values before changes
// Recommended TTL settings $ORIGIN example.com. @ IN SOA ns.example.com. hostmaster.example.com. ( 2023081801 ; serial 3600 ; refresh (1 hour) 900 ; retry (15 minutes) 604800 ; expire (1 week) 300 ) ; minimum TTL (5 minutes)
- DNS Flushing Techniques:
# Flush local DNS cache (MacOS) sudo dscacheutil -flushcache sudo killall -HUP mDNSResponder # Windows ipconfig /flushdns # Linux (systemd-resolved) sudo systemd-resolve --flush-caches
For GoDaddy users experiencing similar issues:
- Check DNSSEC settings in registrar console
- Verify nameserver delegation status
- Force refresh zone files through their API:
// Example GoDaddy API call to refresh DNS
POST /v1/domains/serverfault.com/records
Host: api.godaddy.com
Authorization: sso-key {key}:{secret}
Content-Type: application/json
{
"type": "REFRESH",
"force": true
}
Implement proactive monitoring with these tools:
Tool | Command/Endpoint | Purpose |
---|---|---|
Dig | dig +trace serverfault.com |
Full resolution path tracing |
MTR | mtr --report serverfault.com |
Network path analysis |
DNSViz | https://dnsviz.net |
DNSSEC validation |
The incident resolved itself within 36 hours as cached records expired globally. The key lesson? Always maintain a secondary monitoring system independent of your DNS provider.